Customer Reviews (11)
Georgina Casson
12/08/21
Excellent, so silent and just what we wanted Highly recommended
Clive Voisey
05/10/20
After many years service our old fan started making a nasty grinding sound and needed to be replaced. after a lot of searching we decided on the Capri Gloss white as it resembled our old set up of fan combined with three lights. The reviews on it were very favorable and we made a purchase at the end of last March. Delivery was swift and the product was well packaged. Once connected up it was apparent immediately that the comments we had read about it being 'whisper quiet' were not exaggerated. Far superior to the one we had lived with for all those years and kept us comfortably cooled during those hot sultry nights during the period of lockdown. Unfortunately, just over a week ago, having switched on the fan there was a loud pop and the upstairs lights went out indicating a the trip switch had triggered in the electric distribution box. I restored the switch and the lights came back on upstairs, including all three on our fan unit. However, the fan had stopped working. The following morning I contacted the Ceiling Fan Company, explained what had happened and with no hesitation was told that a new, tested motor would be sent out to me and once connected and I was satisfied a courier would be sent to collect my broken one. I had contacted the company at around 10:30 on a Friday morning and by 2:20 Saturday afternoon, my replacement motor had arrived. It has been connected up, works perfectly and the broken unit has been collected and returned with no charge whatsoever. Not only does this company sell quality products which fulfil their description, their aftersales service is second to none. Brilliant!
Anonymous
20/08/20
We had one at our old house and unfortunately we didn't bring it with, it was one of our best purchases, we've really missed it this hot weather. No more sleepless nights now we have bought another exactly the same
Lesley
10/04/19
We bought this fan as we have had 2 before and we are very pleased with it. The one we replaced had lasted 25 years. So very happy and I would recommend this product.
Marie Gressman
03/11/18
Delighted with this; within a few seconds it cools the bedroom and it can be left on all night as it is hardly audible. Ordering a second one for conservatory. Pleased I got the remote.
Anonymous
07/08/18
I used my fan for the first time last night. It was quiet and I was able to get the first good nights sleep in ages. Would fully recommend.
Bill C
15/08/16
Purchased for bedroom use as room is south facing. Delighted with performance in cooling mode. Even on 'full' motor is whisper quiet. Temperature in room forced down in very short space of time.Installation of remote unit very 'testing' according to electrician. Now purchased second unit for another bedroom. Very, very pleased.
Victoria Marshall
14/08/15
I received my fan/light fitting very well wrapped. Even so, one of the glass lamp shades was broken. I contacted the company and they replaced the defective shade straightaway and I received this amazingly quickly. This shade arrived intact and had been doubly packed to ensure no breakages this time. Well done to this company for excellent customer service, great product and speedy delivery. The fan is amazing in this recent hot weather and very simple to use both manually and via the remote control.
R Cuckson
09/04/15
The product looks very good in the house and is really quiet. I could eventually get some sleep after suffering hot flushes for weeks. You cannot hear the fan at low speed. However, beware of the installation costs. And also, do look at the fittings of the glass of the lights. They protrude. You may want to choose another Fantasia design. The delivery was very prompt, packaging good, and the ceiling fan company customer service was extremely helpful. Thanks a lot.
Joan Mawdsley
26/07/13
We bought our first Capri light and ceiling fan two years ago and have not looked back since. It has been a godsend during the hot weather over the past two years and we have it on all night many nights in the summer. The remote is excellent and the fan is completely silent and does the job of airconditioning (without its drawbacks of its cost and drying up the atmosphere). We have just purchased our second unit and thinking about more for other rooms in the house.
Anonymous
16/08/12
This fan is "whisper" quiet - cant hear it at all, so does not disturb sleep. Extremely efficient and pretty to look at too. The only problem was that my fingers are too "podgy" to easily insert the wires into the junction box, resulting in some rather interesting expletives being uttered, but worthwhile in the end.
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