Customer Reviews (11)
Excellent, so silent and just what we wanted
After many years service our old fan started making a nasty grinding sound and needed to be replaced. after a lot of searching we decided on the Capri Gloss white as it resembled our old set up of fan combined with three lights. The reviews on it were very favorable and we made a purchase at the end of last March. Delivery was swift and the product was well packaged. Once connected up it was apparent immediately that the comments we had read about it being 'whisper quiet' were not exaggerated. Far superior to the one we had lived with for all those years and kept us comfortably cooled during those hot sultry nights during the period of lockdown. Unfortunately, just over a week ago, having switched on the fan there was a loud pop and the upstairs lights went out indicating a the trip switch had triggered in the electric distribution box. I restored the switch and the lights came back on upstairs, including all three on our fan unit. However, the fan had stopped working. The following morning I contacted the Ceiling Fan Company, explained what had happened and with no hesitation was told that a new, tested motor would be sent out to me and once connected and I was satisfied a courier would be sent to collect my broken one. I had contacted the company at around 10:30 on a Friday morning and by 2:20 Saturday afternoon, my replacement motor had arrived. It has been connected up, works perfectly and the broken unit has been collected and returned with no charge whatsoever. Not only does this company sell quality products which fulfil their description, their aftersales service is second to none. Brilliant!
We had one at our old house and unfortunately we didn't bring it with, it was one of our best purchases, we've really missed it this hot weather. No more sleepless nights now we have bought another exactly the same
We bought this fan as we have had 2 before and we are very pleased with it. The one we replaced had lasted 25 years.
So very happy and I would recommend this product.
Delighted with this; within a few seconds it cools the bedroom and it can be left on all night as it is hardly audible. Ordering a second one for conservatory. Pleased I got the remote.
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